I purchased a 8 ton Dongfeng Refrigerated Truck and received it June 7. When we turned on the truck there was a load knocking sound coming from the truck. When we tried to use the AC it didnt work. When we turn on the windshield wiper it doesnt turn off. The muffler fell off. I had to pay almost $1000 to install the refrigerator, they said they would reimburse me $300 usd and did not.I had to buy 2 brand new batter .On july 25th the truck overheated and shut off. We checked the coolant and the oil, both were fine. The mechanic took off the injectors and cleaned them, but still no gas oil is going to the engine. Three different mechanics looked at the truck, one a specialist in engine work, and stated that the engine has a manufacturerers fault, he stated to get a new engine and send back the old engine to the manufactureres. They refused to replace the engine even though its under warranty. I spent over $30,000 on a truck and its stuck on the side of the road, with so many problems.
Phản hồi từ nhà cung cấp:
Dear customer, please check the engine and refrigerated truck thoroughly, and then tell us which parts need to be replaced, we are willing to send you new parts.
03 Aug 2023